{"id":3111,"date":"2020-11-02T01:21:25","date_gmt":"2020-11-02T01:21:25","guid":{"rendered":"https:\/\/smartcall.nz\/cn\/?page_id=3111"},"modified":"2021-03-12T02:17:32","modified_gmt":"2021-03-12T02:17:32","slug":"broadbandinstallation","status":"publish","type":"page","link":"https:\/\/smartcall.nz\/en\/broadbandinstallation\/","title":{"rendered":"Connection & Installation"},"content":{"rendered":"\t\t
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1. Can I use fiber\uff1f<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It depends on if Local Fiber Companies (LFC) has laid the fibre cable in your street or not. Please send your address to sales@smartcall.nz, we are kindly to check for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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2. How long will take for fibre connection\uff1f<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It depends on each case – in most cases within 1-3 working days if you already have fibre built to your home, and on average around 12 working days if you don’t yet.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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3. What is the fiber installation process\uff1f<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Choose your Smarcall fiber plan and sign the contract;<\/li>
  • Sign consent (if require) ;<\/li>
  • Local Fiber Companies (LFC) scope for installation plan;<\/li>
  • LFC install fiber optic boxes;<\/li>
  • Set up modem or router to surf on Internet.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    4. How much does it cost to install fibre\uff1f<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    In most cases a standard Fibre installation is free, however, this is for a limited time. Fibre installation is subsidised by the government as part of New Zealand’s Ultra-Fast Broadband programme \u2013 a multi-year project which is due for completion at the end of 2020.<\/p>

    Standard installation mainly refers to a connection that travels less than 200m to the premises (e.g. your driveway from the road is less than 200m long).<\/p>

    If your connection is classified as \u2018non-standard\u2019, there may be costs involved, such as for any extra wiring or electrical work that may be required. Your Local Fibre Company will provide you with a quote prior to completing any work, and you can decide whether or not to go ahead.<\/p>

    Non-standard work can include:<\/p>

    Requesting a different type of install option from the road to the property. For example, if you remove an existing aerial cable and replace it with an underground cable.<\/p>

    Getting the ONT moved after it’s been installed, if you change your mind.<\/p>

    If you reside in a business premises, or your residential premises is more than 200m from the street, there may be installation charges for your Fibre installation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    5. Set up my modem<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    How to install your modem on DSL Broadband<\/strong><\/p>

    Plug one end of the DSL cable to the port labelled DSL on your modem.<\/p>

    Plug the other end of the DSL cable into your DSL jackpoint.<\/p>

    Plug one end of the power supply into the Power port of your modem.<\/p>

    Plug the other end into your wall power socket.<\/p>

    Turn on your modem by pressing the Power button.<\/p>

    How to install your modem on Fibre<\/strong><\/p>

    Plug one end of the blue Fibre ethernet cable to the port labelled GE1\/LAN1 on your Fibre box (ONT).<\/p>

    Plug the other end of the blue Fibre ethernet cable to the WAN port on your modem.<\/p>

    Plug one end of the power supply into the Power port of your modem.<\/p>

    Plug the other end into your wall power socket.<\/p>

    Turn on your modem by pressing the Power button.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    1. Can I use fiber\uff1f It depends on if Local Fiber Companies (LFC) has laid the fibre cable in your street or not. Please send your address to sales@smartcall.nz, we are kindly to check for you. 2. How long will take for fibre connection\uff1f It depends on each case – in most cases within 1-3 […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":[],"acf":{"jupiterx_header":true,"jupiterx_header_overlap":"global","jupiterx_header_type":"global","jupiterx_header_behavior":"global","jupiterx_layout":"global","jupiterx_content_full_width":false,"jupiterx_content_spacing":true,"jupiterx_sidebar_primary":"global","jupiterx_sidebar_secondary":"global","jupiterx_post_featured_image":"global","jupiterx_post_social_share":"global","jupiterx_post_comments":"global","jupiterx_main_background":{"color":"","image":false,"position":"","repeat":"","attachment":"","size":""},"jupiterx_main_spacing":{"padding_top":"","padding_right":"","padding_bottom":"","padding_left":"","margin_top":"","margin_right":"","margin_bottom":"","margin_left":""},"jupiterx_title_bar_title":"global","jupiterx_title_bar_breadcrumb":"global","jupiterx_title_bar_subtitle":"","jupiterx_footer":true,"jupiterx_footer_type":"global","jupiterx_footer_widget_area":"global","jupiterx_footer_sub":"global","jupiterx_footer_behavior":"global"},"yoast_head":"\nConnection & Installation - Smart Call<\/title>\n<meta name=\"robots\" content=\"index, follow\" \/>\n<meta name=\"googlebot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta name=\"bingbot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartcall.nz\/en\/broadbandinstallation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Connection & Installation - Smart Call\" \/>\n<meta property=\"og:description\" content=\"1. 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